Customer Testimonials
Myself and Tay Pruitt has been an honor espeacilly since our new baby!! Thankyou all for your support
(Translated by Google) The best seller Juan Diaz, a spectacular service!! (Original) El mejor vendedor Juan Diaz, un servicio espectacular!!
I must say the service department manager Jay Golston was AWESOME want above and beyond to help me with my 2013 bmw need more people like him around his customer service is the BEST thanks Jay
Had the pleasure to work with Yesenia Fonseca, she didn’t make me feel like another sale, excellent attention to detail and really went above and beyond to make my deal work, this team is really good, recommend buying from starling Chevy at St. Cloud. Very happy with my purchase👏🏽
Amazing team! Got my vehicle 3 weeks ago and Yesenia is just 1 message away.
This is my 2nd vehicle from Starling and I am very happy with the whole experience. My family members have also purchased 3 cars from Starling and look forward to dealing with this team moving forward.
Geramel Castellano is a great salesperson! After hearing my story and what kind of car that I was looking for, Geramel helped me get my first electric vehicle. For its size the Chevy Bolt EV is very roomy and comfortable for me. I highly recommended speaking with Geramel the next time you visit Sterling Chevorlet in St. Cloud.
Every car I have ever had has come from Starling Chevrolet because of the wonderful service I receive from the sale, to service. Yesenia Fonseco was so helpful and patient with me. She never pressured me and she worked very closely with others in the dealership to make sure I got the best deal possible Hairo, Tim and Sammy). This is a dealership that I highly highly recommend and would definitely work with Yesenia again!!! They make you feel like family!!!!
Always easy to talk and get the best price possible
If could give more stars I would the treatment here was the best ever salesperson and finance. Anthony was so patient and looked everywhere to get everything I wanted the car to have and found it. Thank you so much.
Loved the service Yesenia was super nice,hard worker I wanna thank her for making it possible for me to own my beautiful car and yeah super nice if y’all need a wip go to her the best fr
I trust Starling with all my vehicle needs. They are kind, courteous, and keep my vehicle top notch. I am greatful to have such a trustworthy dealership close to my home. Special shout out to Colleen for great service.
From beginning to end my service experience with the dealership was great. I was kept informed at all times and I was provided with a staff member driving to my home to pick me up and take me to the dealership to pick up my car when the service was completed.
Great service, the people are very respectful, friendly and welcoming. For sure it gives you peace that your vehicle is in good hands. Very professional and right on time with the service. Thank you!
Got me in quickly and not a long wait!
Everyone at Starling is helpful, kind, and professional. I will not go anywhere else.
Colleen was excellent at communicating to me the status of my repairs
Lots of help with my truck thanks
Great experience, thanks!
Profesional and help me and my husband a lot
It was a seamless process will always buy my vehicles from Timmy and Dima
Excellent service and quality work performed, very happy with the team there.
Colleen was very professional and knowledgeable. Her customer service made our experience a memorable one
Best experience I’ve ever had a dealership, great salesman “juan” not pushy at all, really helpful told him exactly what I wanted, he tells me give him a few minutes and walks in with the keys, he tells me go have fun, and boy did I. Purchased a Chevy Camaro convertible. The financing guy was awesome, very friendly, I had a lot of fun purchasing this car and the people here made it a great experience. I will definitely be coming back here next time I’m looking for another car. Thank you guys.
Great customer service. Friendly staff. They really work to help every budget.
Antonio and the rest of the staff at Starling were super professional and worked with me like no other dealership would. They made multiple promises and delivered on each and every one of them. A very smooth process from start to finish. Will definitely recommend Starling to anyone in the future.
Timmy and Dimo were extremely helpful. Timmy worked around the clock to get me what I wanted at what I could afford.
Everyone was amazing and helped me find what i wanted. They made me feel like family and were not pushy like you find at othe places.
(Translated by Google) Good excellent (Original) Good excelent
The service was great, although I had some missing hooks from the inside trunk compartment that where removed but not put back
What a place , Family oriented dealership , excellent every possible way , Youssef was the best salesman I have ever had, desk and finance manager also were excellent , I strongly recommend this Dealership , easy and smooth transaction , Thank you !!
Mrs. Miller is the best!!
I took my Tahoe in for an oil change & didn't realize we had 2 recalls. Colleen made sure she was able to take care of everything that same day so it wasn't an inconvenience
Yesenia Fonseca
Came to this location with my 19 year old son to look for his first car. What a wonderful surprise when we met this amazing woman Yesenia, she was the first one to greet us at the door and I explained to her exactly what our budget was and that was it, my son walked out with a 2022 Hyundai Elantra. He is so happy and the smile on his face is enough to give me a very proud mom moment. Thank you Yesenia for everything you did for my son and the time you took to go over everything and explain ...
Great service! Thank you!
Coleen over at the service department was great. She was very informative and gave me accurate and realistic expectations on time.
Amazing
From the time we walked through the doors everyone was attentive and polite. They told us what services they were doing and asked us were we having any problems. The waiting time wasn’t bad at all.
(Translated by Google) The best experience buying a car, Hairo is the best, he listened to my needs and turned them into a dream come true. (Original) La mejor experiencia comprando un carro , Hairo es el mejor , escucho mis necesidades y las convirtió en un sueño cumplido .
Truck service was done on time. Washed. Staff was friendly. Great customer service.
Very professional staff and service was done in timely manner.
I usually don't leave reviews (unless they're negative and I'm annoyed). But i wanted to take a minute and give a big thanks to Danny, Timmy and Kairo at this store. I came here to shop a used high end Pickup (Ram TRX). I called on the phone earlier in the week. Danny set me up a time to come by from out of town. They got me all the information I needed without a bunch of extra pressure or feeling obligated. They were really chill about the entire thing and give me the service I needed ...
I ordered a 2023 Silverado Trailboss truck from Starling and have been extremely impressed with their customer service thus far. From the initial consultation with Tom (sales) to the ongoing updates on the progress of my order, I was told that my order fulfillment may take up to 4-5 months right from the get go..... The staff has been friendly, professional, and knowledgeable throughout the process, and I have no doubt that they will continue to provide excellent service when it comes time to finalize my purchase. I would highly recommend Starling Chevrolet to anyone in the market for a new ...
The service was on point and the service advisor was extremely knowledgeable which made it worthwhile.
I waited maybe 5 mins to speak to someone, which wasn’t long at all. They were so nice and got my car in and out on time. Thank you for the wonderful service.
Excellent!!!
Colleen is the best, she’s so helpful and nice even when it’s super busy and people are being impatient.
Always great customer service!
Best Service Dept. I drive a distance to go this dealership for service. Colleen Beach is an excellent Service Advisor.
Yesenia is perhaps the best auto salesperson I have ever worked with. Why do I say that? Well, there are several things that come to mind. She possesses exceptional communication skills. Every time I texted her questions, I received responses immediately. She also adjusted to my changing circumstances, as I pursued the best option for my needs. I was really all over the map with what I wanted, and she remained very patient and helpful throughout the whole process. Finally, when I had decided the route I wanted to pursue, she was quick to have everything ready so that I ...
We are very appreciative of our salesman, Tom! We had been to two other dealers that morning that made us feel like we weren’t worth their time. Tom at Starling was professional & personable. He made everything stress-free, was patient & worked hard to get my son his truck.
I had dealt with many dealerships but Starling Chevrolet Buick GMC in St Cloud was one of the best. Thanks to Nicole, Kerry King and the gentleman in the F&I Department.
Kerry was a great salesman to work with on our purchase and continues to follow up with any deliverables that remained. We have, in fact, ordered an additional vehicle from the factory and I have confidence that the process will go smoothly and Kerry will continue to keep us informed along the way.
COLLEEN was excellent and the rest of the staff. I was promptly provided a courtesy ride to my home and was notified that my car and concerns were addressed.
Checking in was awesome.easybreezy.the lounge area was nice with coffee available.the staff was very helpful and professional. The wait time was exactly what they said it would be. Enjoyed the positive experience.Keep up the good work.
Great place to buy a vehicle as well to get it serviced. When i was shopping for a new vehicle i checked every chevy dealer within 75 miles and they by far were the best to deal with.
Great people and sales personal were knowledgeable and friendly.
Our car buying experience with Germel was awesome, and they were very helpful. We did end up having some car issues a few weeks later but the general manager Tim and the service manager Jay took car of everything expeditiously and the issues were rectified immediately, they fixed the issue and even provided a loaner vehicle in the interim. I was happy overall with the responsiveness of the dealership and how easy it was to communicate with them daily.
It started out rocky…I’m not going to lie. I was frustrated and at my wits end with Starling. I stayed in heavy communication with the dealership to rectify my issue that was caused by an employee. I am highly pleased with how they handled this disgruntled consumer (me) and turned me into a satisfied customer. Mr. Starling took time to speak with us along with the rest of the great staff at Starling Chevrolet. Anthony and Tim also helped me a great deal with the purchase of my new car. Thanks guys.
It took a few minutes for someone to help me when I first arrived for service. One person was working and two others were carrying on a private conversation. I was told it would take 2 hours to complete. They finished in a little less which made me happy. Overall a good experience.
Friendly representative . I really appreciate they took time answer all my questions.
We had a great experience with Jossenia. We got a brand new car hidden on the lot at a steal of a price. She was professional and walked the lord with us until we
This is my second time purchasing at this dealership and it’s always a great experience from everyone I encounter all around. You'll find kind and helpful reps at this dealership. The finance manager, Ibrahim, was proficient and worked with me to meet all of my expectations. Amazing sales reps, specifically bash helped me, and was able to find the vehicle I was looking for and exceeded my demands. Recommending this dealership to all my family and friends to make their next purchase here so they can have a smooth experience like I did. The most professional and efficient ...
Great service
Helpful in fixing my issue
It was a quick and pleasant experience. Clean lounge area.
From the moment I walked into the dealership, Yesenia made me feel at ease and took the time to listen to my needs and concerns. She was patient and understanding throughout the entire process and made sure I felt comfortable every step of the way. She went above and beyond to ensure I received the best deal possible and I couldn't be happier with my purchase . I highly recommend Yesenia to anyone in the market for a new car. She truly made the process a breeze and I couldn't have asked for a better experience. Thank you, Yesenia, ...
Fast and Doris was courteous from the beginning til the end when they finished the service
I walked in and they serviced me without an appointment. Staff were very pleasant and courteous. Thanks again for servicing my vehicle.
I was promptly waited on with a smile when arriving for my service appointment. Vehicle was taken right in and after a short wait in a comfortable waiting area my vehicle was returned ready to go.
Yesenia was amazing to work with! She answered all my questions, showed me multiple options of what I was looking for. Super friendly and helpful! Highly recommend
(Translated by Google) Excellent (Original) Excelent
Darnell was great. He made the car buying process as easy as can be. Darnell was very knowledgable, helpful, and friendly. As long as I live in the area, I will only go to Starling for any car purchases.
Sales Consultant Darnell Glenn was very helpful and went above and beyond to help me with everything that I needed.
Excellent and very fast service.
Thank you for the great service
Kerri is the best
The glove box on my vehicle wasn't working properly and needed to be replaced. The glove box was ordered and when it arrived I was called and an appointment was scheduled. During the appointment I also asked that the decal be removed on the tailgate. When I went to pick up my vehicle the new glove box was installed and working perfectly. Also the decal was removed as requested. I must said that this service appointment met my expectations and was excellent.
Excellent
very good. service. Dolores was always on top ... calling to update often
What a great deal on our awesome GMC 2023 Acadia! We started with “Lexi” our first contact who was engaging and very helpful! She introduced us to our salesman “Bash”. This guy was so friendly, professional and very knowledgeable about this vehicle! He listened to our needs, was honest and incredibly trustworthy explaining details to this SUV. Lastly, we met with the finance department “Ibrahim” this guy had superior customer service and helped us with closing our deal. I would definitely recommend this place to anyone looking to purchase a good vehicle with standup staff! We are definitely returning to Starling ...
The visit at Starling Chevrolet was truly amazing. They went above and beyond to make sure all questions were answered thoroughly. The entire team was absolutely phenomenal!
The repairs took too long. The previous week i was told that my battery failed a load test. They ordered a new one, called me when it was in. when i picked up my car, they said that the battery was good and they didnt replace it. I should have been notified, because i would have said to replace it. Its only a matter of time till it fails.
My wife and I have bought two vehicles since June of last year from Starling. They do an excellent job ensuring their customers are completely satisfied. Dmytro is the perfect salesman that goes above and beyond to ensure the car buying experience is perfect! Thank you for going a great job!
Very courteous and professional service from the sales floor to the service department. Go see Danny in the Service Department to have all your automotive repairs scheduled and completed in a timely manner. Great customer service.
People are courteous and they got my truck fixed in less than 1 hour totally awesome
Great service from the sales team through to delivery!! Highly recommend anyone looking to purchase an EV or any Chevy product for that matter to see Darnell and the team at Staling.
Sales team went above and beyond to make a deal. Would definitely recommend
Jay and Danny take care of me every time I schedule a service..........top notch.
Darnell us a professional at listening to our needs and our budget. He guided us in choosing a vehicle that met our needs and our budget.
I was greeted by Colleen Beach, she was very cheerful and informative. She advised me that my 1st Oil Change was Free and required an overnight stay to include Free Transmission Service. They offered me a courtesy ride home. The next day, I got a call & text that my car was ready for pickup. I felt very confident on using this local dealer for all of my servicing and scheduled maintenance.
Great Service, at a timely manner and all my request were fulfilled with no problems. Thank you Service department. Great